RMA # needs to be issued before any items are returned Please contact us by email to get a RMA number before you return any product!
You may return most new, unopened and unused items within 30 days of delivery for a full refund. Any customized items, or items with customers’ special request, will be not accpeted for return or exchange. Shipping cost is not refundable.
Once issued a RMA # simply ship the it back with the original package and include a note in the box with your name, contact info and the reason why you are returning the item.
You should expect to receive your refund within (5 to 10 business days) of receiving the product back in our hands.
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